• Administrator creates and manage accounts or users can set up their own.
  
• Create your Buddy List easily.
• Profile and contact management tool.
• Send offline messages (easier than email).


• Save messenger transcript when instructions are given or a valuable conversation needed to be archived.


• Conferencing tool (very easy to chat with group of friends without creating extra popups or generating a new session -Conference from the same view as the messenger-)


• Lots of cool emotions.
  
• Monitor the status of your buddies.
  
• Change password easily.


• Pull previously saved chat trancript and offline messages by date.
• Transmitted text is encrypted and protected.

Our Instant Messenger as part of other LiveAdviser software

• Non-advisers team members can communicate live instant messages with advisers. This will reduce email traffic, especially when it is an urgent need for non-advisers to contact client service advisers (example: marketing or sales team members).
  
  
• Advisers and non-advisers team members can join in group chat (conference) where messages are broadcasted to all users in the "My Session" list.
  
  
• Managers can login as instant messenger users to communicate with advisers who provide client service.